Privacy Policy

Insider ("Insider", "we", "us", or "our") operates diginsider.net (the "Site") and provides strategy, design, and digital systems services to clients across Turkey, Europe, and MENA. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

By using the Site or engaging us for services, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

We collect information in the following ways:

• Information you provide directly — your name, email address, company, project details, and any other information you share through our contact form, proposal requests, or email correspondence.
• Information collected automatically — your IP address, browser and device type, pages viewed, and referring pages, collected through cookies and similar technologies as described in our Cookie Settings page.
• Information from third parties — for example, if you reach out via LinkedIn, a referral, or a platform such as Clutch, we may receive your name and contact details from that platform.

We use the information we collect to:

• Respond to enquiries, prepare proposals, and discuss potential projects;
• Deliver, manage, and invoice ongoing client engagements;
• Operate, maintain, and improve the Site and our services;
• Send project updates, insights, or studio news, where you have opted in to receive them;
• Meet legal, accounting, and regulatory obligations.

We do not use your information for automated decision-making that produces legal effects, and we do not sell your personal information.

We use a small number of cookies and similar technologies (such as local storage) to remember your preferences and to understand how the Site is used. You can review the categories we use and manage your preferences on our Cookie Settings page.

We do not sell or rent personal information. We may share information with:

• Service providers who support our operations — for example, hosting and infrastructure providers, email and scheduling tools, and analytics services — under obligations of confidentiality and only to the extent needed to provide their service;
• Professional advisors, such as accountants or legal counsel, where necessary;
• Authorities, where required by law, regulation, or legal process.

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to maintain business records, satisfy contractual obligations, and comply with legal, tax, and accounting requirements. When information is no longer needed, we delete or anonymise it.

We apply reasonable technical and organisational measures to protect the information we hold against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you are located, you may have rights under applicable data protection laws — including the EU General Data Protection Regulation (GDPR) and Turkey's Law on the Protection of Personal Data (KVKK) — to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information;
• Object to or request restriction of certain processing;
• Request a copy of your information in a portable format;
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@diginsider.net. We will respond within the timeframes required by applicable law.

As we work across Turkey, Europe, and MENA, information may be processed and stored in countries other than your own, including by service providers located outside your country of residence. Where this occurs, we take steps to ensure appropriate safeguards are in place in line with applicable data protection laws.

The Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@diginsider.net.